Healthcare Customer Service Rep | $17.50 per hour! | Starts 5/28/26

Carenet Health

7d•Remote

About The Position

Ready to make a difference right from your home office? At Carenet Health, we turn everyday conversations into meaningful connections that help people take charge of their health. As an Engagement Specialist, you’ll spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way — you’ll be the reason someone gets the care they deserve.

Requirements

High School Diploma or GED (required and verified during background check)
Strong computer skills — data entry, screen navigation, and solid keyboarding speed
Experience using Microsoft Outlook and Word
Excellent customer service skills and a friendly, compassionate tone
Ability to stick to schedules and daily tasks
Great oral and written communication skills
Genuine empathy and care for others
Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date.

Nice To Haves

Love a fast pace and hitting goals that actually mean something.
Natural listener who can build trust and stay patient, even when a call gets tough.
Comfortable using technology and multitasking while keeping the conversation human.
Take pride in turning “maybe later” into “let’s do it today.”