Healthcare Coordinator - WellMed at Duncanville

UnitedHealth Group•Duncanville, TX

1d•Onsite

About The Position

The Healthcare Coordinator is responsible for successfully supporting patients with stable chronic health conditions to navigate the healthcare system. The Healthcare Coordinator assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Coordinator interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Coordinator works in a less structured, self-directed environment and performs all nursing duties within the scope of a LVN/LPN license of the applicable state board of nursing.

Requirements

Licensed Practical/Vocational Nurse with an active and unrestricted license to practice in the state of employment
Current BLS certification
2+ years of experience in a physician’s office, clinical or hospital setting
Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
Excellent verbal and written skills
Solid interpersonal skills
Ability to interact productively with individuals and with multidisciplinary teams
Proficient computer skills to work efficiently with electronic medical records
Excellent organizational and prioritization skills
Ability to lift up to 35 pounds
Ability to push or pull heavy objects using up to 35 pounds of force
Ability to sit for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving

Nice To Haves

IV Certification
Experience related to patient education and/or motivational interviewing skills and self-management goal setting
Fluent written and verbal skills in English and Spanish

Responsibilities

Works with the providers and clinic staff to identify patients with chronic disease diagnoses
Supports longitudinal care of the patient with stable chronic care conditions by: Performing focused assessment of chronic care conditions, Performing medication reconciliation, Conducting Motivational Interviewing and Self-Management Goal setting, Providing patient education using standardized, approved educational materials, Creating referrals to appropriate agencies and resources
Supports transition of the patient with stable chronic care conditions from inpatient to outpatient setting, by: Performing focused assessment of transitional needs, Performing medication reconciliation, Reviewing contingency plan, Providing patient education using standardized, approved educational materials, Assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
Notifies providers and/or supervising RN of changes to patient’s health condition
Performs accurate and timely documentation in the electronic medical record
Participates in daily huddles and Patient Care Coordination (PCC) meetings
Prepares accurate and timely reports, as required, for weekly meetings
Maintains continued competence in nursing practice and knowledge of current evidence based practices
May perform clinical tasks within their scope of practice
Performs all other related duties as assigned