Healthcare Coordinator - Nampa

Terry Reilly Health Services • Nampa, ID

1d

About The Position

The Healthcare Coordinator provides real-time, team-based care navigation, coordination, and communication between the healthcare organization and patients. The role receives, processes, schedules, and completes tracking protocols for medical referral requests from assigned care team clinicians, including referrals for diagnostic testing, medical specialists, and other providers, both in-house and outside the organization. The coordinator also works with Terry Reilly team members and community healthcare partners to coordinate care and support higher standards of wellness care for patients.

Requirements

• High school diploma or GED.
• At least one year of experience in the medical field.
• Knowledge of medical terminology and abbreviations and understanding of patient flow processes.
• Ability to communicate appropriately with irritated or frustrated clients and work under stressful conditions.
• Knowledge of and ability to apply established professional customer service concepts, principles, and practices.
• Ability to prioritize and execute multiple tasks simultaneously and work with frequent interruptions.
• Proficient computer skills.
• Strong organizational skills.
• Ability to read, write, and communicate clearly in English and/or Spanish.

Nice To Haves

• Graduate of a medical-related certification or training program.
• One or more years of experience in a medical community health clinic setting.
• Previous referral coordination or health information systems experience in an outpatient setting.
• Experience working with homeless or migrant populations.
• Electronic medical record experience.

Responsibilities

• Provide real-time, team-based care navigation, coordination, and communication between the healthcare organization and patients.
• Receive, process, and schedule medical referral requests from assigned care team clinicians.
• Complete tracking protocols for referrals, including in-house and outside referrals for diagnostic testing, medical specialists, or other providers.
• Coordinate care and collaborate with Terry Reilly team members and community healthcare partners to support patient wellness.

Benefits

• Excellent employee benefits, including options for low-cost healthcare.
• Support for work-life balance and valuing employees’ time in and out of the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED