Healthcare Claims & Provider Services Specialist I

Green Light Cost Management • Scottsdale, AZ

8d • $18 - $25

About The Position

About Green Light
Green Light is a growing healthcare technology company that partners with healthcare providers and health plans to improve the healthcare claims and dispute-resolution process.

We're looking for a detail-oriented, dependable professional who wants to build a career in healthcare operations. No healthcare or claims experience is required. Training is provided. Candidates with relevant experience may take on more advanced responsibilities.

Requirements

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to learn new processes and terminology
• Comfortable using Microsoft Office and electronic recordkeeping tools
• Ability to manage multiple priorities and meet deadlines
• Dependable, accountable, and willing to ask questions
• Good judgment and a problem-solving mindset
• Commitment to confidentiality

Nice To Haves

• Relevant experience in healthcare, claims, billing, provider services, customer service, administration, or legal support is helpful, but strong transferable skills and a willingness to learn are equally valued.

Responsibilities

• Review and organize claims, case information, and supporting documentation
• Manage emails, calls, case records, and provider communications
• Track cases, deadlines, follow-ups, and required documentation
• Identify missing information and items requiring follow-up
• Support appeals, reimbursement matters, disputes, and case resolution
• Communicate with providers, billing offices, health plans, clients, and internal teams
• Maintain accurate case records and confidential information
• Learn and apply healthcare claims, reimbursement, appeals, and dispute-resolution procedures
• As your skills develop, you may take on more complex work involving IDR, Open Negotiations, No Surprises Act workflows, grievances and appeals, and provider or payer disputes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED