Healthcare & Benefits Navigation Intern (Unpaid)

International Rescue Committee•New York, NY

8d•Remote

About The Position

The International Rescue Committee (IRC) works in the United States to welcome newly arrived refugees and immigrants, support them in their resettlement, and provide holistic services to help them build new lives in their communities. This internship offers an introduction to the role, providing an understanding of the important components of the job and how it fits into the mission of the program and IRC.

Requirements

Interns must be based in US and must be enrolled in post-secondary institution or have graduated from a post-secondary institution within the last 2 years.
Undergraduate level studies in social sciences, international relations or a related field.
Strong desire to help refugees and other migrant communities rebuild their lives in New York.
Ability to work independently, exercise good judgement, and have high attention to detail.
Competency in Microsoft Office, data tracking, and file management.
Effective communication skills.
Demonstrates ability to work effectively in a multicultural environment.
Patience, understanding, flexibility, and an unceasingly positive attitude.
Willing to learn about IRC history, philosophy, global work, and local efforts.
Willing to adhere to IRC volunteer and workplace policies.

Nice To Haves

Languages desired but not required: Haitian Creole, Arabic, Spanish, French and Russian

Responsibilities

In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefits appointments as needed for support.
Sort and review public benefits related mail; contacting clients to share relevant updates.
Assist in scheduling client medical and dental appointments as needed.
In collaboration with the Healthcare Benefits Navigators and other team members, develop relevant educational materials to support client access, knowledge and navigation of public benefits systems; delivery of workshops to clients as needed.
Collaborate with other Health & Wellness Department interns on the development/updating of a Community Resources Guide through desk review and outreach activities.
Keep thorough and accurate case file documentation in Program folders and related excel spreadsheets.
Keep all digital files up to date and create new digital client files as needed.
Adhere to IRC policies, particularly those related to confidentiality and client privacy.
Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
Provide translation and interpretation when necessary.
Other related duties as assigned.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.