Healthcare Assistant
Trinity Services Inc.•New Lenox, IL
•Onsite
About The Position
The Healthcare Assistant plays a critical support role within the Residential Networks by collaborating closely with Registered Nurses (RNs), Team Leaders, Associate Directors, Network Directors, and clerical personnel. This position ensures the timely completion of medical documentation, supports the coordination of healthcare services, and helps maintain high-quality care standards for individuals receiving services.
Requirements
- Minimum Education: High school diploma or equivalent.
- Strong organizational and time-management skills.
- Effective verbal and written communication.
- Ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in computer applications and electronic health records.
Nice To Haves
- LPN, Medical Assistant certification, or an Associate Degree in a health-related field.
- At least one year working with individuals with intellectual disabilities and/or mental illness.
Responsibilities
- Track, schedule, and coordinate medical appointments in alignment with annual health requirements and emergent medical needs.
- Maintain consistent communication with Network leadership regarding medical updates, benefits, and follow-up actions for individuals served.
- Review Medication Administration Records (MAR) weekly to generate and submit medication error reports.
- Assist the RN with medication check-in and ensure proper logging and documentation.
- Perform tracking, filing, and documentation review tasks as assigned, maintaining organized and up-to-date records.
- Support the RN with healthcare assessments and complete Health Risk Screening Tool (HRST) documentation.
- Receive and coordinate timely medication deliveries for individuals supported within the network.
- Ensure all medical providers have current insurance information on file. Troubleshoot and resolve any benefit-related issues or discrepancies.
- Provide backup coverage for the Transportation Coordinator, including scheduling and tracking.
- Upload and maintain employee training documentation in the electronic filing system.
- Keep the Administrative file folder updated and organized.
- Perform other duties as assigned, including answering phones, processing new hire paperwork, and other administrative tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
