Healthcare Analytics Manager

Elevance Health•Richmond, VA

2d•Hybrid

About The Position

The Healthcare Analytics Manager employs advanced analytics to gain critical insights into member behavior drivers and preferences, product/program concepts and value propositions, operational effectiveness and efficiencies, client specific health gaps and needs. Consults business leaders and internal partners to apply the insights to test and drive product innovation and enhancement, to target the right members for the right service, to measure program outcome and demonstrate value, to help win and retain clients, and to support information based strategic decision making.

Requirements

MS, MA, or PhD with concentration in a quantitative discipline such as Mathematics, Statistics, Economics, Epidemiology, Engineering, Computer Science or Operations Research and a minimum of 5 years experience in related health care analytics; or any combination of education and experience which would provide an equivalent background.
SQL skills required
Proven ability to design and execute root cause analyses required

Nice To Haves

experience other language such as Python preferred
Significant experience in healthcare analytics preferred.
Patient engagement and population health strongly preferred
Experience driving improvements in patient engagement strongly preferred
Experience leading and mentoring junior analysts strongly preferred
Ability to present meaningful results to a business audience, to participate collaboratively in a team tasked to produce complex analyses on a rigorous schedule strongly preferred
Constructing robust and efficient analytical data sets preferred
Experience with data models, addressing data quality issues in analyses preferred
Dashboard design skills and experiences using BI software such as Tableau, Power BI, or Looker preferred
Experience with Epic EMR preferred.

Responsibilities

Provide insights on process & outcome improvements for palliative care - especially on how to improve patient engagement in various phases along the end-to-end patient journey
Proactively collaborates with business partners to determine KPIs to track & monitor performance and improvements - especially around patient engagement
Prepares analytical data sets in support of the above insight generation
Build, test, and validates value quantification methods and assumptions used in analyses
Publishes results and addresses constraints/limitations with business partners
Lead and mentor junior analysts