Healthcare Advocacy - Clinical Director

Sailor Health

1d • $225,000 - $280,000 • Remote

About The Position

Sailor Health is building an integrated care model for older adults that brings together mental and physical healthcare, healthcare advocacy, and wellness classes. Its goal is to help patients and families understand their care, identify issues earlier, reduce avoidable crises, and help patients remain at home rather than in the hospital.

The Healthcare Advocacy - Clinical Director leads Sailor’s physician group, which provides telehealth care to patients with chronic conditions and complex care needs, including Medicare patients. The director shapes physician practice and clinical operations, oversees physician hiring and onboarding, develops the advocacy care model and protocols, and serves as an escalation point for difficult cases. This is an early clinical leadership role with responsibility for scaling the program while maintaining quality. The director is expected to continue seeing patients for part of their time.

Requirements

• Active, unrestricted medical license.
• Board certification in internal medicine, family medicine, or geriatrics.
• At least 3 years managing other physicians as a medical director or in a similar role, with a record of building and developing clinical teams.
• At least 5 years of direct patient care experience.
• Comfort making decisions without an established playbook, moving quickly, and changing course based on evidence.
• Ability to communicate clinical judgment to non-clinical partners and bring teams along without relying on authority.

Nice To Haves

• Licensure in 30 or more states.
• Experience caring for older adults.
• Experience at an early-stage company or virtual care organization.

Responsibilities

• Lead day-to-day clinical operations for telehealth physicians serving Medicare patients with chronic and complex conditions, and act as the escalation point for difficult cases.
• Own physician recruiting in partnership with the Talent team, set the hiring bar, and build physician onboarding and training programs.
• Develop workflows, care pathways, and protocols for physician assessments and collaboration with healthcare advocates on care plans.
• Run quality assurance and quality improvement programs for visits and documentation.
• Write policies to support compliance across states.
• Define physician KPIs with the Data team, use performance data for coaching, and translate clinical needs into priorities for Product, Growth, and Care Ops.
• Continue dedicating part of the role to patient visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed