Health Worker 2 (2586) - Citywide - H00195

City and County of San Francisco•San Francisco, CA

16h•$74,490 - $90,532•Onsite

About The Position

This is a Citywide Exam posting for a Permanent Civil Service position with the San Francisco Department of Public Health (SFDPH). The mission of SFDPH is to protect and promote the health of all San Franciscans. The San Francisco Health Network, Population Health, Behavioral Health Services, and Administration are the core divisions of SFDPH. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. Positions may be located at Zuckerberg San Francisco General Hospital (ZSFG), Laguna Honda Hospital (LHH), various clinics, the San Francisco Community College District (CCD), the San Francisco Unified School District (USD), the Human Services Agency (HSA) and the Department of Homelessness and Supportive Housing (HOM).

Requirements

One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies, Providing culturally appropriate health education/information and outreach to targeted populations, Providing referral and follow up services or otherwise coordinating care, Providing informal counseling, social support and advocacy to targeted populations, Escorting and transporting clients, Providing courier/dispatcher functions, Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure.

Nice To Haves

Bilingual Proficiency in English and a target language.
Possession of a valid Alcohol and other Drugs Counseling Certification accredited by the National Commission for Certifying Agencies.

Responsibilities

Under supervision, performs a wide variety of paraprofessional duties in a service program of the Department of Public Health.
Functions as a liaison between community residents and program staff.
Provides counseling and advice to patients regarding health problems.
May supervise Health Worker 1.
May drive or accompany patients between their homes, hospitals or other social agencies.
Participates, but to a lesser degree than Health Worker I, in the health service training program.
Provides information and resources to patients and others regarding health care and other facilities available to them; assists patients in utilizing such services; makes follow-up contacts when required.
Serves as liaison between the professional staff and the community.
May provide language interpretation services in contacts with non-English speaking clients.
Assists in gathering and evaluating data concerning the program to which assigned.
May perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments.
May transport ambulatory patients between their homes and clinics, hospitals or other social agencies.
May transport staff members to meetings with administration approval; reports malfunctions of the vehicle to supervisor.
May pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests and mail.
Performs other related duties as assigned/required.