Health Unit Coordinator
About The Position
As our Health Unit Coordinator (HUC), you will serve as the central administrative and communication hub for the nursing station, ensuring efficient patient flow and supportive operations. Every day you will perform clerical/reception duties, manage supply/equipment requests, and handle admissions, discharges, and transfers. You'll maintain records, check charts, obtain documents, and process/transfer orders. You will also answer call lights and incoming calls, directing them appropriately, and may assist with medication retrieval/delivery. To be successful, you will demonstrate exceptional organizational skills, meticulous attention to detail, and rapid multitasking. Excellent communication and interpersonal skills are essential for interacting with patients, families, and the healthcare team, with a strong commitment to supporting patient care. Enhances the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor. Items may include, but are not limited to greeting activities, patient rounding, call light response and alert of appropriate staff, patient/family education, acting as a resource for certain programs, discharge phone calls. Participate in value added activities as appropriate given staff, leadership, department and patient needs. Participate in administrative tasks that drive quality and core metrics. Activities may include, but are not limited to chart audits, auditing for clinical compliance or program compliance. Follow-up on physician orders and document actions taken in the medical record. Monitors the needs of nurse/physician during examinations, treatments, and procedures, and assists nursing in patient care with the appropriate competency and training.
Requirements
- Exceptional organizational skills
- Meticulous attention to detail
- Rapid multitasking
- Excellent communication and interpersonal skills
- Strong commitment to supporting patient care
- High School GED General Studies or High School Graduate
Responsibilities
- Perform clerical/reception duties
- Manage supply/equipment requests
- Handle admissions, discharges, and transfers
- Maintain records
- Check charts
- Obtain documents
- Process/transfer orders
- Answer call lights and incoming calls, directing them appropriately
- Assist with medication retrieval/delivery
- Enhance the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor
- Participate in value added activities as appropriate given staff, leadership, department and patient needs
- Participate in administrative tasks that drive quality and core metrics
- Follow-up on physician orders and document actions taken in the medical record
- Monitor the needs of nurse/physician during examinations, treatments, and procedures
- Assist nursing in patient care with the appropriate competency and training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
