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Covenant Health•Knoxville, TN

About The Position

The Health Unit Coordinator provides clerical and secretarial services to the nursing unit in the Neuro Intensive Care Unit at Fort Sanders Regional Medical Center. The role supports patient flow and unit operations by coordinating documentation, communications, supplies, and patient appointments while following applicable policies, procedures, and safety standards. The position is full-time, 72 hours per pay period, on the day shift.

Requirements

No minimum education is specified; a combination of formal education and/or prior work experience sufficient to demonstrate the knowledge, skills, and abilities needed for the job is acceptable, typically equivalent to a high school diploma or GED.
No minimum experience is specified.
No licensure is required.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
Bring STAT orders to the attention of licensed nursing personnel.
Transcribe physicians’ orders accurately and promptly, and notify consults as ordered.
Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
Maintain unit stock and equipment inventories at appropriate levels.
Answer telephones and intercoms, and relay and document messages.
Help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from the laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and doctors’ appointments as requested.
Organize patient charts in the proper sequence.
Label and replenish necessary forms.
Obtain patient records from other facilities.
Manage patient flow using the flowboard, if applicable.
Ensure appropriate discharge disposition in electronic medical records.
Follow policies, procedures, and safety standards.
Complete required annual education assignments.
Work toward achieving goals and objectives and participate in quality improvement initiatives as requested.
Perform other duties as assigned.