About The Position

The Unit Secretary/Monitor Tech is responsible for watching the cardiac monitors, coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Secretary/Monitor Tech is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services. Constantly observes and accurately interprets cardiac monitors. Systematically scans and interprets screens. Identifies and reports changes in baseline rhythm patterns. Differentiates life threatening changes from “slow evolving” changes. Appropriately notifies/pages charge nurse or designate of witnessed changes. Documents changes for review RN (i.e., saves, times, strips). Sets and checks alarm system. Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary. Keeps an updated record of patients’ rhythms Gives report to relief watcher. Handles incoming and external telephone calls. Coordinates communication between physicians, shift lead, staff and ancillary departments. Provides friendly assistance to patient's family and visitors. Communicates in a constructive and positive manner. Collaborates intra- and interdepartmentally to meet patient's needs. Handles patient information in a confidential manner. Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed. Demonstrates ability to work effectively with others. Responds to conflict effectively in an open, constructive manner. Effectively utilizes channels of communication according to organization structure. Assists in orienting new personnel. Identifies own learning needs and collaborates with manager in planning to meet them. Enters and retrieves patient information in data entry systems. Maintains accurate statistics. Assists in performance improvement activities such as data collection and reporting and chart retrieval. Maintains and processes completed patient charts. Orders department supplies. Attends Department Meetings. Performs other duties that assist in the smooth performance of the department.

Requirements

  • High School Diploma
  • BLS within 30 days of hire

Responsibilities

  • Watching cardiac monitors
  • Coordinating communications
  • Performing unit-receptionist activities
  • Accountable for routine clerical activities on a nursing unit
  • Directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services
  • Observing and accurately interpreting cardiac monitors
  • Scanning and interpreting screens
  • Identifying and reporting changes in baseline rhythm patterns
  • Differentiating life threatening changes from “slow evolving” changes
  • Notifying/paging charge nurse or designate of witnessed changes
  • Documenting changes for review RN
  • Setting and checking alarm system
  • Maintaining ongoing documentation of monitor pattern during procedures/Code Blue
  • Keeping an updated record of patients’ rhythms
  • Giving report to relief watcher
  • Handling incoming and external telephone calls
  • Coordinating communication between physicians, shift lead, staff and ancillary departments
  • Providing friendly assistance to patient's family and visitors
  • Communicating in a constructive and positive manner
  • Collaborating intra- and interdepartmentally to meet patient's needs
  • Handling patient information in a confidential manner
  • Demonstrating effective communication with patients and families
  • Demonstrating ability to work effectively with others
  • Responding to conflict effectively in an open, constructive manner
  • Effectively utilizing channels of communication according to organization structure
  • Assisting in orienting new personnel
  • Identifying own learning needs and collaborating with manager in planning to meet them
  • Entering and retrieving patient information in data entry systems
  • Maintaining accurate statistics
  • Assisting in performance improvement activities such as data collection and reporting and chart retrieval
  • Maintaining and processing completed patient charts
  • Ordering department supplies
  • Attending Department Meetings
  • Performing other duties that assist in the smooth performance of the department

Benefits

  • Competitive pay
  • incentives
  • referral bonuses
  • 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage
  • HAS/FSA options
  • life insurance
  • mental health resources and discounts
  • Paid time off
  • parental and FMLA leave
  • short- and long-term disability
  • backup care for children and elders
  • Tuition assistance
  • professional development
  • continuing education support
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