Health Unit Coordinator - Emergency Department Full Time Night Shift
About The Position
The Health Unit Coordinator - Emergency Department is a Full Time position working the Night Shift at Advocate Good Shepherd Hospital. This role is responsible for coordinating tests and treatments with and between various departments for patients on nursing units. The coordinator maintains a working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. They also facilitate communications required to support patient care, including managing a multiple-line telephone, unit/site paging, and the hospital information system. Screening incoming telephone calls, monitoring department office equipment, and troubleshooting minor problems are also key duties. The position requires processing daily patient charges, compiling necessary chart forms, and obtaining medical records for transfers. Verifying medical records for complete and accurate patient information is essential. The role emphasizes establishing and maintaining positive customer relations, contributing to a harmonious work environment, and demonstrating excellent communication skills with the healthcare team. The Health Unit Coordinator must possess the knowledge and skills to provide age-appropriate care and understand the principles of growth and development across the lifespan.
Requirements
- High School Graduate, or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
- Basic computer skills.
- Excellent oral and written communications.
- Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
- High level of attention to detail essential.
- Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
- Must be able to lift up to 35 lbs. occasionally.
- Will regularly be exposed to mechanical, electrical, chemical and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
- Must have functional vision, hearing, and speech.
- Operates all equipment necessary to perform the job.
Nice To Haves
- Prefers medical terminology experience or health care experience
Responsibilities
- Coordinates tests and treatments with and between various departments for patients on nursing units.
- Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
- Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
- Screens incoming telephone calls.
- Monitors department office equipment and troubleshoots minor problems.
- Arranges repair of major malfunctions.
- Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
- Processes daily patient charges and/or related procedures through the system.
- Compiles necessary chart forms for admissions, transfers, discharges and expirations.
- Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
- Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
- Establishes and maintains positive customer relations and contributes to a harmonious work environment.
- Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
