Health Unit Coordinator

Ascension•Milwaukee, WI

11d•Onsite

About The Position

This role is responsible for greeting patients and visitors, answering general inquiries, and scheduling appointments. The Health Unit Coordinator will also answer, screen, and route telephone calls, perform general clerical duties such as filing, email correspondence, and mail distribution, and create various reports and documents. This position involves communicating with patients, families, physicians, and other healthcare team members about patient care, performing unit safety checks, and assisting with patient needs, escalating issues as appropriate. Additionally, the role may involve entering and maintaining timekeeping changes and staff schedules, and assisting with stocking supplies and maintaining the cleanliness and orderliness of the unit and patient rooms.

Requirements

BLS Provider preferred within 1 month (30 days) of hire or job transfer date. American Heart Association or American Red Cross accepted.
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Greet patients and visitors, answer general inquiries, and schedule patients for appointments.
Answer, screen, and route telephone calls.
Perform general clerical duties including filing, email correspondence, and mail distribution.
Create various reports and documents.
Communicate with patients, families, physicians and other healthcare team members about patient care.
Perform unit safety checks.
Assist with meeting patient needs and escalates as appropriate.
May enter and maintain timekeeping changes and staff schedules.
May assist with stocking supplies and keeping unit and patient rooms clean and orderly.