PRN Health Unit Coordinator
About The Position
Join the Cleveland Clinic Mentor Hospital team and experience world-class care at its best. This state-of-the-art facility offers Lake County residents enhanced access to Cleveland Clinic, one of the nation’s top healthcare systems. With four operating rooms, 34 inpatient care rooms and a helipad, we are making access to high-quality care closer to home easier than ever for our Lake County patients. Here, you can become part of Mentor’s supportive environment where everyone excels and is valued for what they bring to the team. Caregivers at Mentor Hospital’s Med/Surg Unit provide care to adult patients with a variety of medical issues or patients preparing for or recovering from surgery. Med/surg caregivers care for a broad spectrum of patients, giving them a vast and broad clinical skillset. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works PRN (as needed) variable shifts.
Requirements
- High School Diploma or GED
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Nice To Haves
- College degree
- Microsoft Office experience
Responsibilities
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Benefits
- Influenza vaccination on an annual basis or obtaining an approved exemption
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
