Health Unit Coordinator - Medical ICU

Cleveland Clinic
•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Medical Intensive Care Units (MICU) is designed to treat high acuity patients who need critical care and suffer from various medical problems. Some of the most common procedures performed by our nursing staff include bronchoscopy, endoscopy, emergent intubations, and central line placements. A Clinical Technician (CT) in the Medical Intensive Care Unit (MICU) at Cleveland Clinic Main Campus is a vital member of the critical care team. Working under the supervision of a registered nurse (RN), Clinical Technicians provide direct bedside care, monitor patients, and help ensure the safe and efficient operation of the unit. The role offers hands-on experience caring for some of the hospital's sickest medical patients. A caregiver in this position works day/night rotation, 12-hours shifts, 7:00am—7:30pm or 7:00pm—7:30am.

Requirements

  • High school diploma or GED
  • 1 year of experience in a customer service-related role
  • Experience with typing, computer training or equivalent coursework

Nice To Haves

  • College degree
  • Microsoft Office experience

Responsibilities

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
  • Respond to patient call lights and make rounds.
  • Assist with processing patient admissions, transfers and discharges.
  • Assist patients and families with wayfinding and direct them to available resources.
  • Assemble and maintain patient medical records and other documents related to patient care.
  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Benefits

  • Drug free environment
  • Influenza vaccination
  • Equal employment opportunity
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