Health Unit Coordinator | Interventional Pain | South Portland, ME

InterMed, P.A.•South Portland, ME

2d•Onsite

About The Position

This role is for a Health Unit Coordinator in the Interventional Pain department located in South Portland, ME. The position involves a variety of administrative tasks to support the pod and its clinical staff.

Requirements

High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
Ability to work independently and accurately
Ability to work well in busy environment
Ability to uphold InterMed’s values.

Responsibilities

Answer incoming telephone calls to the pod as back up to the CA pod point.
Follow up on referral requests to obtain outside records as needed.
Maintain up to date pod paperwork (patient education, ABNs, etc.).
Create patient charts in eCW.
Assist with manual faxing and scanning of urgent paperwork as needed.
Troubleshooting of telehealth visits with physicians and patients.
Resource to the clinical staff and providers with administrative needs.
Monitoring of administrative supplies in the pod.
Assist in rescheduling patients for providers out of the office (vacation, sick days, CME, etc.).
Assist in scheduling patients for all routine appointments and follow up appointments as needed.
Assist in scheduling patients for surgical procedures.
Assist in prior authorizations within scope.
Other duties as assigned.