HUC / Health Unit Coordinator - Observation/ Neuro Med Surg
About The Position
The Health Unit Coordinator (HUC) - Observation/Neuro Med Surg role is responsible for coordinating tests and treatments with and between various departments for patients on nursing units. This position requires maintaining a working knowledge of the functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. The HUC facilitates communications required to support patient care, including managing a multiple-line telephone, unit/site paging, and the hospital information system. They screen incoming telephone calls, monitor department office equipment, troubleshoot minor problems, and arrange for repairs of major malfunctions. A working knowledge of the Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment is essential. The role involves processing daily patient charges and/or related procedures through the system, compiling necessary chart forms for admissions, transfers, discharges, and expirations, and obtaining appropriate copies of medical records for transfers. Verification of complete and accurate patient demographic information, patient identification, and registration in the medical record, including the appropriate level of care, is also a key responsibility. The HUC establishes and maintains positive customer relations, contributes to a harmonious work environment, quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette, and fosters communication between the health care team. This role requires the ability to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served, understanding the principles of growth and development over the life span and assessing data reflective of the patient's status to identify age-specific needs.
Requirements
- Basic computer skills.
- Excellent oral and written communications.
- Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
- High level of attention to detail essential.
- Must be able to sit, stand, walk, squat, bend, reach above shoulders, and twist frequently throughout the workday.
- Must be able to lift up to 35 lbs. occasionally.
- Will regularly be exposed to mechanical, electrical, chemical and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
- Must have functional vision, hearing, and speech.
- Operates all equipment necessary to perform the job.
Nice To Haves
- Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).
Responsibilities
- Coordinates tests and treatments with and between various departments for patients on nursing units.
- Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
- Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system.
- Screens incoming telephone calls.
- Monitors department office equipment and troubleshoots minor problems.
- Arranges repair of major malfunctions.
- Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment.
- Processes daily patient charges and/or related procedures through the system.
- Compiles necessary chart forms for admissions, transfers, discharges and expirations.
- Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
- Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
- Establishes and maintains positive customer relations and contributes to a harmonious work environment.
- Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
- Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Benefits
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
