Health Unit Coordinator - Float Pool
About The Position
Join Cleveland Clinic Medina Hospital and be part of a team delivering world-class healthcare. Recognized for providing safe, patient-centered care that is timely, effective, efficient, and equitable, Medina Hospital is a proud Magnet Hospital, the highest honor awarded by the American Nurses Credentialing Center for professional nursing practice. Here, you can build a rewarding, lifelong career supported by a team committed to your growth and success. The Float Pool offers caregivers the ability to support diverse populations across numerous departments, units, and/or locations within the Cleveland Clinic system. This position offers an unmatched opportunity to develop extensive experience in nearly every specialty area of healthcare. As a Health Unit Coordinator, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This is a regular PRN position, with caregivers working nights between 7:00 p.m. – 7:30 a.m.
Requirements
- High School Diploma or GED
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Nice To Haves
- College degree
- Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
Responsibilities
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and directing them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Handle various computer tasks, such as updating schedules and managing patient information.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Benefits
- Comprehensive offerings are an investment in your health, well-being and future.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
