Health Transformation Access Coordinator

NORTH ARKANSAS REGIONAL MEDICAL CENTER•Harrison, AR

5d•Onsite

About The Position

North Arkansas Regional Medical Center (NARMC) is committed to transforming healthcare access for our communities through innovation, collaboration, and patient-centered care. We value integrity, teamwork, accountability, and compassion—and we strive to create an environment where professionals can make a meaningful impact while continuing to grow. Job Summary The Health Transformation Access Coordinator plays a vital role in advancing NARMC’s access, value-based care, and service expansion initiatives. This position supports patient enrollment, care coordination, project implementation, and data-driven improvements that enhance access, quality, and efficiency across our health transformation programs.

Requirements

High school diploma or GED
Pharmacy Technician licensure with the Arkansas State Board of Pharmacy or ability to obtain within 30 days
Completion of Apexus 340B University or ability to complete within 90 days of hire
Experience in pharmacy, healthcare services, or related healthcare environments
Strong communication, problem-solving, and data analysis skills
Proficiency in Microsoft Office, including Excel and PowerPoint
Ability to read, write, speak, and understand English

Nice To Haves

Bachelor’s degree in healthcare administration, Nursing, Business, Accounting, Public Health, or related field
340B Apexus Certified Expert (340B ACE) certification
3+ years of progressive experience in healthcare services, clinical operations, or value-based care
Hospital pharmacy or commercial pharmacy experience
Meditech experience
Knowledge of 340B policies, drug distribution, and healthcare compliance
Familiarity with Lean, Six Sigma, or quality improvement methodologies

Responsibilities

Serve as the primary point of contact for assigned Health Transformation service lines
Coordinate patient enrollment and provide direct patient/member support and troubleshooting
Deliver patient-centered care optimization on a case-by-case basis
Support access, care coordination, and service-level operational activities
Assist with project implementation including design, stakeholder engagement, timelines, and reporting
Collaborate with Pharmacy, Revenue Integrity, Compliance, and 340B partners to support program monitoring
Communicate directly with contract pharmacies, providers, vendors, and internal departments
Assist with data collection, analysis, and reporting for value-based care, quality improvement, and grants
Identify workflow redesign opportunities to improve clinical and administrative efficiency
Support service expansion, medication access initiatives, and rural health innovation projects
Provide basic financial auditing for associated service lines
Assist with mentoring assigned staff or interns as applicable
Maintain confidentiality and adhere to NARMC standards of behavior
Perform special projects and other duties as assigned

Benefits

Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available.
Short-term and long-term disability coverage offered.
Accident and critical illness insurance through Lincoln Financial.
401(k) retirement plan with up to 3.5% company match, vested over 5 years.
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
AirMed/Mercy Life Flight membership for eligible staff and families.
On-site wellness center and discounted membership at Planet Fitness.
Tuition reimbursement and support for continuing education.
Employee referral bonuses and internal promotion opportunities.
Pet insurance and identity theft protection available.
Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.