Health Technician

Veterans Health Administration • Richland, WA

7d

About The Position

The Clinic Health Technician is responsible for clinical and clerical functions that promote timely and efficient patient care. The technician provides a seamless process for patients and is supervised by the Assistant Nurse Manager in the Outpatient Clinic. The position directs patient flow through the clinic, from check-in to check-out. This is an intermittent position with no guarantee of hours.

Requirements

• U.S. citizenship is required.
• Meet the applicable qualification requirements by the announcement closing date of 11/30/2026.
• Qualify through one year of specialized experience equivalent to at least GS-4, relevant education, or a combination of specialized experience and education, as applicable.
• Specialized experience examples include phlebotomy; using intravenous devices such as syringe technique; understanding medical terminology; recognizing urgent or emergent situations; managing scheduling, medical data, and patient movement; communicating medical information to appropriate team members; entering information into a computerized patient record system; checking patients in; providing information to patients, families, and the public; and maintaining medical records.
• A transcript must be submitted if education is used to qualify. Education must be from an institution recognized by the U.S. Department of Education; foreign education requires a Certificate of Foreign Equivalency and transcript.
• Complete the required application steps, questionnaire, and online assessment.
• Selected applicants are subject to pre-appointment urinalysis for illegal drug use, a background/security investigation, and online onboarding.
• Male applicants born after 12/31/1959 must be registered with Selective Service.
• Participation in the VA seasonal influenza vaccination program is required for Health Care Personnel.
• Serve a one-year probationary period.
• Provide acceptable identification for pre-employment requirements; beginning May 7, 2025, non-REAL ID-compliant driver's licenses or state IDs cannot be used as acceptable identification.
• Physical work requirements can be performed with accommodation or workplace adjustment; a pre-placement physical examination is not required.

Nice To Haves

• Primary Care experience.
• Patient Aligned Care Team (PACT) experience.
• Cerner Millennium experience.

Responsibilities

• Perform direct care duties, including measuring temperature, blood pressure, respiratory rate, oxygen saturation, height, and weight; assisting with patient transfers; conducting glucose testing; collecting specimens; and performing phlebotomy.
• Prepare and advise patients on collecting timed blood, urine, and stool samples.
• Process requests according to established laboratory procedures and protocols.
• Receive and process telephone calls for the team.
• File medical-record information and correspondence in patient files while maintaining the confidentiality of electronic, written, and verbal patient information.
• Complete clinical reminders and maintain all aspects of the medical record.
• Ensure patient demographic information is accurate.
• Direct patient flow through the clinic from check-in through check-out.
• Advise patients about admission and outpatient eligibility and processing procedures.
• Orient, coach, and educate patients, staff, and students.
• Support telehealth clinics and processes.

Benefits

• Federal employees receive access to a comprehensive benefits package; specific eligibility depends on position type, and applicants are directed to contact the hiring agency for details.
• VA may approve credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval must be requested before appointment and is not guaranteed.

What This Job Offers

• Career Level: Entry Level