Health Services Care Manager

Mystic Valley Elder Services•Malden, MA

33d•Hybrid

About The Position

The Health Services Care Manager, within the framework of the Aging Service Access Points (ASAP) regulations, determines program eligibility and provides a consumer centered approach to assessment, service acquisition, reassessment, and monitoring of the services for the state home care and specialized MassHealth funded programs, to assist elders to live independently in the community. Schedule: This is a Local Union 509, full-time, non-exempt (35 hour/week) position. We offer 4-day work week and hybrid work schedule (once training is complete.) No nights or weekends. Compensation: Starting annual salary range is $50,872.46 - $54,804.09. Being bilingual is not a requirement for this role, but we recognize it as an asset and offer an additional 6% bilingual designation for Spanish, Haitian Creole, Russian, Vietnamese, Cantonese or Mandarin. Enjoy benefits that start as of day 1 of employment and our generous paid time off package. With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!

Requirements

A Bachelors' degree preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least two years of experience in counseling, casework or case management.
Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partners
Ability to maintain confidentiality while working with sensitive information or in sensitive situations
Highly resourceful team player, with the ability to work effectively independently or as a team
P riv ate transportation required
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
Expertise in the following platforms: Microsoft 365 (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applications
Ability to lift, push, pull and carry objects weighing up to 25 pounds
Ability to climb up and down stairs unassisted
Ability to travel to the community to perform visits at clients' homes
Work requires regular standing, stooping, and bending

Nice To Haves

Being bilingual is not a requirement for this role, but we recognize it as an asset and offer an additional 6% bilingual designation for Spanish, Haitian Creole, Russian, Vietnamese, Cantonese or Mandarin.

Responsibilities

Provide case management to assigned caseload while meeting AGE timelines and documentation standards
Develop, authorize, implement and monitor a care plan within budget guidelines to meet identified need(s) during periodic reassessments by telephone, video conferencing, and by visiting the consumer in their home
Coordinate community-based services, and ensure access to public benefits with consumers, families, caregivers, and service providers.
Provide crisis case management prevention and intervention.
Maintain accurate consumer information in case records and consumer services database systems in accordance with the Executive Office of Aging and Independence (AGE), MassHealth and Mystic Valley Elder Services.
Cross collaboration with all departments for best practices
Participate in an interdisciplinary team model and regular supervision meetings
Attend AGE and MVES training sessions
On call as needed