Health Safety Officer

The Centers • Cleveland, OH

3d • Onsite

About The Position

We are recruiting for Health Safety Officers located at the new Glick Recovery Campus, a behavioral health crisis center, which will begin onboarding staff in July 2026. The Health Safety Officer is responsible for managing the safe, therapeutic care of patients presenting with acute mental health disorders in a crisis services setting. Under the supervision of the Director of Nursing, this position provides frontline support to individuals experiencing psychiatric emergencies, with an emphasis on de-escalation, patient safety, and collaborative care. The Health Safety Officer works as an integral member of a multidisciplinary treatment team, contributing to a therapeutic milieu that promotes recovery, dignity, and wellness. The Centers is a Federally Qualified Health Center (FQHC) and a Community Behavioral Health Center (CBHC) in Cleveland, Ohio, with a focus on providing comprehensive care for medically underserved individuals in our community, especially those with mental health conditions and substance use disorders. In 2026, the Centers, in partnership with Cuyahoga County and the ADAMHS Board, will open the Glick Recovery Campus (GRC), a behavioral health crisis center, including a Crisis Receiving Center, the Rosary Hall Withdrawal Management Unit, and Crisis Stabilization Unit, to serve individuals experiencing behavioral health and substance use-related crises. The GRC will serve as Cuyahoga County’s first 24/7, walk-in behavioral health urgent care and stabilization center, offering people in crisis a safe, welcoming alternative to emergency rooms, jail, or the streets while providing symptom stabilization, connection to community resources and facilitating reintegration into the community.

Requirements

• HS Diploma or GED required.
• Crisis Prevention Intervention (CPI) certification required (or must be obtained within 90 days of hire)
• BLS (Basic Life Support) certification required prior to starting work
• Two years of prior experience within a behavioral health facility, corrections facility, healthcare facility, customer service field, or other relevant experience is required

Nice To Haves

• Associate's degree in Psychology, Social Work, Human Services, or a related field preferred
• Certification as a Psychiatric Technician or Mental Health Associate preferred
• Experience performing de-escalation and crisis intervention preferred
• Familiarity with electronic health record (EHR) systems preferred

Responsibilities

• Provide immediate, person-centered care to individuals experiencing psychiatric emergencies, including behavioral de-escalation, emotional support, and safety planning
• Perform crisis intervention techniques in accordance with facility protocols and approved training (e.g., CPI – Crisis Prevention Intervention)
• Observe and monitor patients continuously for changes in mental status, behavior, or safety risk, and communicate observations promptly to the clinical team
• Assist with the implementation of individualized treatment and safety plans under the direction of licensed clinical staff
• Completes appropriate documentation of various incidents
• Support patients with activities of daily living (ADLs) as needed during their crisis episode
• Maintain ongoing surveillance of the unit environment to ensure a safe, therapeutic, and structured milieu for all patients and staff
• Ensures all patients and visitors have been screened via magnetometer or wanding as appropriate
• Identify and address environmental safety hazards in accordance with facility safety protocols
• Assists staff with processing new admissions by assisting with safety search and inventory of belongings
• Perform physical restraints and participate in behavioral emergencies when necessary for patient or staff safety, following established policy, regulatory standards, and completed training requirements
• Conduct regular patient safety rounds and document observations accurately and in a timely manner
• Enforce unit rules and expectations in a respectful, trauma-informed manner that supports de-escalation and recovery
• Participate as an active member of the multidisciplinary treatment team, contributing patient observations and behavioral data during team huddles and handoff communications
• Collaborate with nurses, therapists, case managers, and medical staff to support coordinated care delivery
• Communicate patient status changes, safety concerns, and incidents to supervising clinical staff immediately
• Attend mandatory team meetings, shift briefings, and required training sessions
• Accurately document patient observations, behavioral incidents, restraint events, and care activities in the electronic health record (EHR) in accordance with organizational standards and timeframe
• Complete all required forms and records related to safety, seclusion/restraint, and incident reporting

Benefits

• Access to clinical supervision and peer support to process difficult situations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED