About The Position

Position Summary: The Resource Specialist supports patients and clinic teams by performing necessary duties to ensure patients’ needs are met prior to, during, and after a clinic visit. This can include but is not limited to pre-visit data/record collection and entering of medical records/orders; completion of prior authorization and patient forms; identifying/ordering/stocking supplies, equipment, medication and vaccines needed in the clinic.

Requirements

  • Required High School Diploma or Equivalent
  • 1 year of medical/clinic experience with scheduling responsibility
  • Knowledge of HIPAA regulations and health insurance

Nice To Haves

  • 1 year experience working in Epic
  • Medical Terminology knowledge

Responsibilities

  • Schedules/Fax/phone/mail/data entry/ordering for patient packets, medical records, referrals, patient paperwork, forms and letters.
  • Follows protocols for ordering Wellness labs and sends out patient paperwork
  • Completes prior authorization for imaging, procedures and prescriptions
  • Coordinates Patient Assistance Program for clinic patients
  • Orders/stocks of clinic supplies, lab supplies, medications, immunizations and VFC management
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