Health Record Ambassador

OSF HealthCare • Monmouth, IL

1d • Onsite

About The Position

The Health Records Ambassador works with patients to process all medical records requests and produce copies of medical bills, ensuring accuracy and compliance with all HIPAA requirements. Fosters a high level of customer service while processing requests in a timely and efficient manner. Maintains the confidentiality of all patient, client, and facility information at all times, both while on and off duty.

Requirements

• High School/GED
• 6 months of experience in Health Information Management, Revenue Cycle or other medical records field
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Strong analytical and problem solving skills, with the ability to be detail oriented.

Nice To Haves

• Associate's degree in Health Information or equivalent experience in Health Information Management.
• 2 years of previous release of information experience.
• Prior experience using Epic or other electronic health record (EHR) software
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)

Responsibilities

• Process all medical records requests.
• Produce copies of medical bills.
• Ensure accuracy and compliance with all HIPAA requirements.
• Foster a high level of customer service.
• Process requests in a timely and efficient manner.
• Maintain the confidentiality of all patient, client, and facility information at all times, both while on and off duty.

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits, compensation, recognition and well-being offerings
• Focus on the whole person and engage with their current stage of life and career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED