Health Promotion Health Specialist

TRILLIUM HEALTH RESOURCES

2h•Remote

About The Position

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. They manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Their mission is to help individuals and families build strong foundations for healthy, fulfilling lives. The Health Promotion Health Specialist position is a career opening within the Population Health Department. This role's primary responsibilities include providing telephonic key educational information and supporting the Care Management team in delivering appropriate services to meet members’ needs. The Health Promotion Health Specialist is designed to provide education and encouragement to members to promote health and wellness.

Requirements

High School Diploma or GED
Must meet one of the following: Have one (1) year lived experience with an intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) with demonstrated knowledge/direct personal experience pertaining to the North Carolina Medicaid system; OR Have one (1) year lived experience with a behavioral/mental health condition with certification as a Peer Support Specialist; OR Have one (1) year of being a parent or guardian of an individual with an I/DD, TBI, or behavioral/mental health condition with direct experience providing care for that individual and navigating the Medicaid system on behalf of that individual (note that a parent/guardian cannot serve as a Health Specialist for their family member); OR Have one (1) year of paid professional experience performing the duties described in the “Responsibilities & Duties” section below, with paid professional experience directly working with the Tailored Care Management eligible population.
Certified Peer Support Specialist if used for qualifying as noted above.
Must have a valid driver’s license
Must reside within North Carolina
Must be able to travel within catchment as required.

Responsibilities

Perform outreaches according to the Health Promotion topic schedule.
Perform supportive outreach, follow-up, and engagement with members.
Facilitate programs and activities that promote holistic health and improve members’ health literacy/education (teaching self-management skills, sharing self-help recovery resources, educating on chronic conditions, etc.).
Arrange/schedule various member services including appointments, wellness reminders, and non-emergency medical transportation needs.
Collaborate with the Care Manager and other personnel of the care team to communicate information regarding the members’ care, including health updates and changes.
Participate in relevant educational case conferences.

Benefits

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies