Health Operations Coordinator

Nakazdli Whuten•Fort St. James, BC

11d•CA$25 - CA$30•Onsite

About The Position

Nak'azdli Whut'en Health Centre is seeking a highly organized, proactive, and solution-focused Health Operations Coordinator to join our team. This is more than an administrative role, it is a key operational position that works closely with the Health Manager to coordinate the day-to-day operations of the Health Centre and ensure services are delivered efficiently, effectively, and in alignment with organizational priorities. As the primary operational support to the Health Manager, the Health Operations Coordinator serves as the central point of coordination for daily operations, helping to ensure priorities remain on track, operational issues are resolved promptly, and continuity of services is maintained. The coordinator acts as the primary operational contact when the Health Manager is away from the office by coordinating workflow, monitoring priorities, supporting operational accountability, and ensuring the Health Centre continues to operate smoothly. This role is ideal for someone who enjoys creating systems, solving problems, anticipating needs, coordinating multiple priorities, and supporting operational excellence. By providing strong operational coordination, the Health Operations Coordinator enables the Health Manager to focus on strategic leadership, community partnerships, program development, and implementation of the Nak'azdli Whut'en 10-Year Health Plan.

Requirements

Diploma in Business Administration, Office Administration, Health Administration, Public Administration, Project Management, or a related field, or an equivalent combination of education and experience.
Strong organizational, planning, and problem-solving skills.
Ability to anticipate needs and work independently.
Excellent communication and interpersonal skills.
Ability to coordinate multiple priorities in a fast-paced environment.
High level of professionalism, discretion, and confidentiality.
Proficiency with Microsoft Office, Teams, and electronic document management systems.
Knowledge of Occupational Health & Safety and continuous quality improvement principles.
Valid BC Class 5 Driver's License.
Satisfactory Criminal Record Check with vulnerable sector
WHMIS Certification (or willingness to obtain).
Occupational First Aid Level 1 (or willingness to obtain).

Responsibilities

Coordinate the day-to-day operations of the Health Centre.
Act as the operational contact in the Health Manager's absence.
Monitor daily workflow, staff attendance, scheduling, and operational priorities.
Coordinate task assignments and follow up to ensure work is completed.
Resolve routine operational issues and escalate significant concerns to the Health Manager.
Keep the Health Manager informed of operational issues requiring leadership decisions.
Manage the Health Manager's calendar, meetings, and priorities.
Prepare agendas, reports, presentations, briefing notes, and meeting minutes.
Track projects, deadlines, action items, and operational commitments.
Coordinate meetings and special projects.
Maintain operational tracking systems, dashboards, and shared electronic filing systems.
Coordinate operational documentation, policies, procedures, and accreditation records.
Monitor reporting deadlines and follow up on outstanding operational requirements.
Promote accountability, efficiency, and continuous improvement across the Health Centre.
Prepare cheque requisitions and review supporting documentation.
Review employee expense claims for completeness.
Track contracts, agreements, and operational documentation.
Monitor financial documentation to ensure organizational processes are followed.
Coordinate OH&S activities, workplace inspections, and emergency preparedness documentation.
Monitor office safety and recommend corrective actions.
Support compliance with organizational safety standards.
Support accreditation and quality improvement initiatives.
Identify opportunities to improve workflows, systems, and operational efficiency.
Support implementation of priorities identified in the Nak'azdli Whut'en 10-Year Health Plan and Community Vision Plan.