Health Office Assistant

WNHAC•Kenora, ON

7d•CA$47,014 - CA$61,342•Onsite

About The Position

We provide wholistic primary health care through a range of options including prevention, assessment, diagnosis, and treatment. Our teams include health professionals, educators and support workers representing both traditional Indigenous and contemporary models of care and use wholistic health and community development concepts. To be a courteous and efficient first point of contact for clients and the public and provide effective administrative support functions for the CSL and related health professionals.

Requirements

Medical secretary diploma, office administration diploma, or equivalent combination of post-secondary education and experience;
Advanced computer skills and experience operating in a network environment with a full range of microsoft office applications; experience with electronic health records is an asset;
Demonstrated oral and written communication skills; excellent problem solving and interpersonal skills to deal effectively with a wide variety of people; strong customer service orientation;
Personal experience and understanding of traditional indigenous culture and healing practices; ability to work in a collaborative, de-colonial, trauma-informed, and client-centered approach and to support wnhac values in meaningful ways;
Highly organized, detail orientated and able to prioritize and produce high standard of work;
Deep understanding and experience of indigenous culture, values, and perspectives and relevance in a workplace; ability to speak and understand anishinaabemowin a definite asset;
Experience working in an indigenous organization; understanding and/or willingness to learn of indigenous culture and values;
Proof of immunization in compliance with policy requirements is mandatory;
Valid drivers’ license, own vehicle and willingness and ability to travel required;
Criminal records check and current drivers’ abstract required;
Commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model.

Nice To Haves

experience with electronic health records is an asset
ability to speak and understand anishinaabemowin a definite asset

Responsibilities

Provide first point of contact for clients and visitors to the Centre, and facilitate professional appointment check-in and appropriate, effective working relationships.
Schedule client appointments, monitor provider schedules, and coordinate referrals to both internal and external services as required.
Data management activities including the uploading of documents into client records.
Provide administrative support to clinical services employees.
Maintain all office equipment including replenishing consumable supplies and troubleshooting.
Other duties as required. In extenuating situations or in the event of an emergency, may be redeployed to ensure provision of essential services.
Indigenous traditional practices involve burning sacred medicines including tobacco, sweetgrass, sage and cedar within the work setting.