Health Navigator

CN Guidance and Counseling Services • Plainview, NY

1d • Hybrid

About The Position

CN Guidance and Counseling Services, in collaboration with the Health and Welfare Council of Long Island, is seeking a Health Navigator to support the Patient Navigator, Access to Health Care Program. This role primarily serves the Nassau County population. The Health Navigator will undertake various administrative and programmatic tasks to achieve the program's objectives. Key responsibilities include providing enrollment and navigation services, conducting client satisfaction surveys, and meticulously documenting information in a data-driven manner. The Health Navigator will play a crucial role in enhancing community access to care by assisting consumers in navigating the complexities of the healthcare system, educating them on strategies for optimal use of health insurance and healthcare services, and offering advocacy and enrollment assistance to at-risk populations.

Requirements

• A minimum of two (2) years' experience working to support at risk individuals in a field based or health care environment.
• Excellent organizational and prioritization skills, including exceptional time management and impeccable attention to detail.
• Proficiency in Microsoft Word, Excel, Access, and PowerPoint.
• Demonstrated excellence in written and oral communication skills.
• Passion surrounding consumer advocacy for at risk populations and increasing access to health care for these populations.
• Demonstrated ability to work in a culturally competent and culturally aware manner.
• Ability to work evenings and weekends as needed.
• You must have the ability and willingness to travel throughout Long Island.
• A valid and current Tristate (New York, New Jersey, or Connecticut) driver's license is required and must be on file with the CNGCS' Human Resource Department.
• You must be designated and remain in good standing as a CNGCS authorized driver.

Nice To Haves

• Bachelor's degree in health profession from a program approved by the New York State Department of Education preferred.
• Bilingual preferred.

Responsibilities

• Educate members of the community about the types of health insurance plans offered through the NY State of Health Insurance Marketplace.
• Responsible for data entry and tracking to support operational needs of the program and to assist in discerning trends.
• Assist consumers in understanding and completing enrollment applications.
• Advocate for consumers' access to health care by assisting them in choosing a Managed Care Plan and Primary Care Physician.
• Conduct educational workshops and presentations as needed.
• Attend and table at community events while representing the goals of the project and the mission of the organization.
• Complete and maintain updated records of all required documentation, including but not limited to enrollment information, demographic information, client surveys, and call logs in a detail oriented and timely fashion.
• Assist in the completion of program reports.
• Assist in training additional team members as needed.
• Complete all necessary trainings and comply with recertification standards as mandated by NYS and the organization.
• Attend regularly scheduled sessions for program information, updates, ongoing training, and technical support.
• Maintain expertise in eligibility, enrollment, and program specifications.
• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress.
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more
• 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level