Health Market Assistant Department Manager

Hy-Vee•Quincy, IL

5d•Onsite

About The Position

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. As an HealthMarket Assistant Department Manager at Hy-Vee, you'll play a key role in keeping one of our most exciting departments running smoothly. Working alongside the Department Manager, you'll help ensure products are fresh, innovative, and competitively priced, while creating a welcoming experience for every customer who walks through the department. If you enjoy staying current on wellness trends, love helping people find the right products, and are ready to take on a leadership role, this is a great next step for you.

Requirements

Deliver outstanding customer service and inspire others to do the same
Solve practical problems and make sound decisions with a variety of variables
Use basic math skills, including fractions, decimals, and percentages
Organize and manage materials, guide team members, and provide clear direction
Handle confidential information, including pricing and sales data, with discretion
High school diploma or equivalent required
1 to 3 years of similar or related experience preferred
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Responsibilities

Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
Assist customers with finding products, reaching items, carrying heavy purchases, and answering questions about the department
Maintain strong product knowledge and stay current on new trends to educate and guide customers effectively
Set and reset the sales floor to effectively promote products and keep the department looking its best
Ensure products are adequately stocked, neatly faced, and the department is clean and well organized at all times
Receive merchandise, verify shipments, check in product, confirm delivery accuracy, and log invoices as needed
Assist with pricing, inventory, and vendor issue resolution on a daily basis
Train new employees and help maintain department standards
Follow proper sanitation procedures and keep the work area clean and safe
Step up to manage the department in the absence of the Department Manager
Assist with ordering product at the Department Manager's direction
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed