Health Inspection Licensing Clerk

State of Maine • Augusta, ME

11d • $18 - $25 • Onsite

About The Position

This position serves as a Licensing Clerk providing licensing services for a variety of businesses to protect public health. These businesses include restaurants, take-outs, school kitchens, jail kitchens, catering, commissary, senior citizen meals, mobile food vendors, hotels, B&B’s, public pools and spas, youth camps, sporting and recreational camps, campgrounds, mass gatherings, tobacco, compressed air, micropigmentation, electrology, body piercing and tattoo artists. This position conducts all licensing functions to renew and issue 11,000 annual and new licenses. This is advanced clerical work of a highly independent nature which requires close attention to detail, knowledge of licensing rules, understanding the complexity of the licensing database, programs policies, and the ability to apply knowledge and think critically to make the correct licensing decisions.

Requirements

• Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
• All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.

Nice To Haves

• Prior licensing experience in a busy office environment.
• Excellent oral and written communication skills.
• Attention to detail and data entry accuracy.
• Ability to collect, count, reconcile and deposit fees in accordance with set standards.
• The ability to establish and maintain effective working relationships with internal and external customers.
• Computer skills, including knowledge of creating basic graphics and spreadsheets.

Responsibilities

• Processing licensing applications, renewals, and payments including reconciling funds and performing calculations to determine that fees were correctly assessed.
• Recording fees in the database, and issuing licenses.
• Responding to public licensing questions.
• Verbal and written communication with constituents, health inspectors, and administrative program and division staff.
• Maintain status of all applications through the licensing process.
• Prepare and maintain financial records including daily deposits in office and from online renewals.
• Refer license applications to the Drinking Water Program for approval of water as needed.
• Review completeness of municipality septic approvals.
• Generate renewals weekly and send to Central Services for printing and mailing.
• Print licenses as issued and deliver to Central Services weekly for mailing.
• Provide telephone and walk-in coverage.
• Provide coverage for main reception duties.
• Issue refunds as needed and follow-up with bounced checks.
• Order supplies, equipment, forms, and rule books as needed.
• Conduct online/database research for special projects.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Six weeks of fully paid parental leave for all employees who are welcoming a child—including non-birthing and adoptive parents.
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed