Health Information Specialist

County of Orange • Santa Ana, CA

2d

About The Position

The Health Information Specialist works in the Orange County Health Care Agency’s Office of Communications, a division within the Director’s Office. The Office serves as HCA’s public information team, disseminating health information and prevention messages, managing social media and media inquiries, producing communications, and supporting internal communications. The position reports directly to the Public Information Officer (PIO).

The specialist manages social media initiatives and daily content, supports communications campaigns and health recognition events, leads the monthly internal newsletter, photographs events, coordinates incoming communications projects, and proofs public-facing materials. The role also supports PIO activities and coordinates the Employee Recognition program. The recruitment will establish an eligible list for current and future Health Information Specialist vacancies and may also be used for similar or lower classifications in Orange County.

Requirements

• At least two years of experience in communications, writing and editing, social media management, public relations, and project coordination is identified as part of the ideal candidate profile.
• Foreign degrees require evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.).

Nice To Haves

• Experience in the public sector is desirable but not required.
• Experience writing and editing newsletters, intranet articles, reports, and press materials.
• Experience managing social media content and design.
• Experience in public relations and project coordination.
• Professional and technical expertise in public relations or community relations; storytelling; community partnerships; communications policies and procedures, including language access; and internal and external communications programs.
• Ability to plan and execute operational procedures, analyze problems before taking corrective action, work independently, prioritize competing tasks, and meet deadlines.
• Strong writing, oral, presentation, photography, and video skills, including the ability to produce content for print, online, blog, website, and social media platforms.
• Ability to communicate strategic goals clearly and persuasively to staff and stakeholders.
• Ability to use tact, diplomacy, and confidentiality in sensitive situations; engage professionally with online communities; collaborate effectively; build stakeholder relationships; and maintain high ethical standards.

Responsibilities

• Manage HCA social media initiatives, including creating, posting, and scheduling daily content and videography for Public Health Services, Behavioral Health Services, Emergency Medical Services, and other service-area initiatives.
• Support Communications team efforts to promote health recognition events, such as Mental Health Month.
• Lead development of the monthly internal newsletter by coordinating article, photo, and messaging submissions and writing key articles.
• Photograph prominent events and team efforts.
• Manage project requests received through the HCA Communications inbox and coordinate requests with appropriate staff or internal teams, including creative, project, and media-inquiry teams.
• Lead proofreading of staff-submitted documents for public-facing materials, including presentations and flyers.
• Support PIO activities by preparing press clippings and following up on press activities, including writing content for news features, press releases, articles, and other media.
• Coordinate the Employee Recognition program, including years-of-service awards, SOAR awards, and Peer-to-Peer recognition; ensure recognition pins are available and distributed, photograph winners, and order plaques and pins.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed