Health Information Specialist - Child and Family Division

Seven Counties Services•Louisville, KY

1d•Onsite

About The Position

This position is responsible for maintaining health records within the Child and Family Division, ensuring compliance with federal regulations, accreditation standards, and company procedures. The role involves managing both electronic and paper health records, safeguarding client privacy, and fulfilling requests for information. Additionally, the specialist will conduct quantitative analysis of legal health records for completeness and accuracy, and manage the scanning process for health record documentation.

Requirements

Completion of up to 18 months’ business school, beyond high school.
Three plus years of experience working in an office setting and performing various clerical or administrative tasks.
Strong organizational and interpersonal skills, oral and written communication skills, attention to detail, and ability to multitask.
Working knowledge of Microsoft Office Suite.

Nice To Haves

Experience working with electronic health records preferred.

Responsibilities

Understand the electronic health record system and documentation requirements for a legal health record based on licensure and accreditation standards.
Ensure access to the client’s complete health record within the current hybrid record system by accurately completing record location, retention and transfer.
Protect the security/privacy of the EMR and paper medical records by following Federal, HIPAA, Joint Commission regulations, and SCS procedure.
Compile and maintain existing paper and electronic health records to ensure accurate documentation for timely client care.
Maintain paper records per filing and archiving procedures.
Safeguard and protect client privacy by verifying the requestor type and release requirements in accordance with federal HIPAA and ROI guidelines.
Fulfill all requests for release of information by locating and retrieving the corresponding client PHI, in both electronic and paper format.
Reproduce the requested health information within established timeframes, using a variety of technologies, including photocopies, scanners and facsimiles.
Interpret and respond to requests for health information by answering questions and requests of clients, staff, law firms, insurance companies, and government agencies through e-mail, phone calls, facsimile and face to face communication.
Generate cover letters, pre-payment notices and invoices to the requestor, as necessary.
Conduct quantitative analysis on content of legal health record for required documentation for completeness, accuracy, and compliance with regulation, standards and SCS procedure.
Maintain PC tracking systems and generate electronic reports to monitor completeness of the legal health record.
Notify providers and clinical supervisors of documentation deficiencies.
Notify Office Manager of identified event changes as necessary.
Accurately identify documentation for scanning into the electronic record.
Prepare documentation prior to scanning into the client record.
Perform accuracy and quality checks on scanned items prior to submitting to the electronic health record.
Monitor for scanning errors and follow correction process.