Health Information Specialist I
Datavant•Virginia Beach, VA
•Onsite
About The Position
We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.
Requirements
- Strong customer service and communication skills
- Comfortable working in a patient-facing, front desk environment
- Detail-oriented with the ability to manage confidential information
- Reliable, punctual, and professional
- Ability to multitask and work independently
Responsibilities
- Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
- Provide phone support to patients, providers, and authorized requestors
- Process Release of Information (ROI) requests accurately and timely
- Fax, scan, and manage incoming and outgoing medical record requests
- Burn medical images to CDs and share images electronically as required
- Support client relationship management through professional communication
- Assist with reporting and administrative duties such as data entry and email
- Ensure compliance with HIPAA, privacy regulations, and facility policies
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Tuition reimbursement
- Paid Time Off, including major holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
