Health Information Operations Supervisor

DatavantStockton, CA
1d$24 - $30Onsite

About The Position

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights: Full-Time: Monday-Friday 8:00-4:30pm Location: This role will be performed at one location Stockton, California Manage team of 15 -20 associates including performance management, recruiting, coaching and development Lead a team the processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status Documenting information on multiple platforms using two computer monitors. Minimum of 2 years HIM/ ROI experience and People Leadership Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement You will: Have a passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship

Requirements

  • Minimum of 2 years HIM/ ROI experience and People Leadership
  • A true leadership philosophy in which the goal of the leader is to serve
  • Ability to support clients and your Team working both on-site and remotely.
  • 1-2 years of Health Information related experience
  • Well-versed with HIPAA standards.
  • A knack for presenting to leadership, clients, and your Team via Video or in person.
  • Solution provider and forward thinking
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.

Nice To Haves

  • EMR experience with EPIC, or Cerner.
  • Previous production/metric-based work experience
  • Team building and experience elevating individuals’ careers.
  • 1-2 years experience managing a team including, staffing, performance management and time and attendance.

Responsibilities

  • Manage team of 15 -20 associates including performance management, recruiting, coaching and development
  • Lead a team the processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status
  • Documenting information on multiple platforms using two computer monitors.
  • Have a passion to lead, train and motivate a growing and excited Team.
  • Communicate and collaborate with leadership on issues, opportunities, or challenges.
  • Lead Audit Team which receives requests from Payors
  • Review data and provide client and leadership solutions
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
  • Manage the Request coming in from the Risk Management Team of the client
  • Be the leader of client locations and plan for fluctuating needs.
  • Oversee the escalation calls from our centralized call centers
  • Participates in project teams and committees to advance operational Strategies and initiatives
  • Coordinates with location/client management on complex issues while building a strong relationship

Benefits

  • PTO
  • Health, Vision, and Dental Insurance
  • 401k Savings Plan with matching contributions
  • Tuition Reimbursement
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