Support, Health Information

Transcarent • Plymouth Meeting, PA

3d • $19 - $19 • Onsite

About The Position

This role will serve in the Records department to support the Health Information Specialist teams. The primary functions of this role will allow the Health Information Specialists to stay organized and complete tasks that allow them to focus on more advanced responsibilities. This role will work hand in hand with the 2nd.MD Records team to facilitate world class second opinions in a high-performing, fast-paced environment.

Requirements

• Innovative, enthusiastic and professional
• Technology proficient
• Ability to navigate through multiple technology platforms
• Ability to work effectively as an individual, as well as part of a team

Nice To Haves

• Excellent written, verbal and interpersonal communication skills
• Exceptional customer service skills
• Strong critical thinking and problem-solving skills
• Comfortable with deadline-focused work

Responsibilities

• Process inbound and outbound correspondence daily
• Coordinate with the 2nd.MD Records team daily to ensure an exceptionally fast turnaround for 2nd.MD consultations
• Accurately enter information into a proprietary online platform
• Compiling, maintaining and updating departmental and member records
• Managing department inventory
• Work with Records department leadership and/or other Records staff as needed
• Protect confidentiality of personal health information (PHI) and proprietary business information
• Operating office equipment including computers (Apple/Mac and PC) printers, and scanner/copier machines

Benefits

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed