Information Support Technician

Textron•Hunt Valley, MD

10h•Onsite

About The Position

Textron Systems is seeking those of all disciplines to support the United States Marine Corps Advanced Reconnaissance Vehicle (ARV) program. For this program, Textron Systems has developed the Cottonmouth® ARV, a recon vehicle to be feared and a force-multiplier armed to the fangs with advanced full-spectrum reconnaissance and surveillance sensors. It’s expertly designed to defeat threats beyond line of sight and comes complete with cutting-edge technologies that will keep adversaries up at night. Cottonmouth was developed using a Modular Open Systems Approach (MOSA) that is Ground Vehicle Operating System (GVOS) based employing the Tactical Assault Kit Extended (TAK-X) framework for easy capability integration. This modern vehicle platform has superior mobility capabilities to tackle treacherous off-road terrain and waterways while keeping Marines safe thanks to its advanced survivability suite and Human System Interface (HSI) focus. Amphibious mobility, unrivaled versatility, and electronic warfare capabilities define a vehicle that is adaptable, stealthy and thrives wherever enemies hide. Our teams are engaged in multiple cutting-edge development programs for defense applications. We believe people should love what they do – in this role, you will: This role will be based out of our Hunt Valley office location:

Requirements

Familiarity with multiple software principles, including but not limited to Virtual Machines, Operating Systems (OS) including Windows and Linux, and an understanding of how to install, remove, and troubleshoot software.
Familiarity with networking protocols to include TCP/IP, Telnet, SSH and SNAP.
Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction.
Ability to attend and pass a 5 week OJT training course
Excellent oral and written communication skills.
Ability to work with minimal supervision and multi-task.
Ability to travel to various work sites within the U.S. and overseas when required to support program needs.
Must be able to obtain and maintain a SECRET Security Clearance.
Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 90 days when the program requires. May be working in a combat environment in hostile areas and living under arduous conditions.
Ability to work up to an 84-hour work week (7 days per week, 12 hours per day), while deployed.

Nice To Haves

Familiarity with military logistics systems, to include COLTS and UAS-I.
Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation.
Familiarity with military radios and communications protocols.
Working knowledge of ISO 9001 principles and concepts.
Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions.
An understanding of the operation and configuration of blade server arrays.
Prior military experience, including deployments is a desired plus.
Prior Unmanned Aircraft System (UAS) maintenance experience a desired plus.
Prior aviation maintenance and flight line support a plus.
2-year degree in electronics, information technology and / or military trade school graduate a plus.

Responsibilities

Performs organizational, intermediate, and depot-level maintenance on Advanced Reconnaissance Vehicle to the customer’s satisfaction. Installs, upgrades, and removes products ensuring coordinative engineering field changes.
Performs quality installation, operation, and maintenance to the customer’s satisfaction on electronic equipment, integrated systems, subsystems, and various software operating systems.
Analyzes and evaluates products and related performance.
Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time.
Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions.
Provides on-the-job training (OJT) as necessary.
Acts as a customer liaison and must always present a professional appearance and demeanor.
Performs general logistics and functions and reporting.
Practices ISO 9001 principles and concepts.
Performs general housekeeping in work area as needed.
Performs, tracks and monitors parts procurement and inventory status.
Performs other duties as assigned.