Health Information Operations Coordinator

SCP Health

1d•$12 - $17•Onsite

About The Position

At SCP Health, what you do matters. As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Requirements

Basic computer and keyboarding skills required.
Computer literate; able to learn software applications required to perform job duties.
Ability to identify technical issues that arise and contact the appropriate personnel for support.
Possess the maturity, sophistication and professional demeanor to interface with all levels of management, staff, and providers.
Ability to work independently without direct supervision.
Excellent record of attendance within pre-arranged schedule.
Good organizational skills.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Must also be able to read and interpret procedure manual.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Can interpret a variety of instructions in written and oral form.
Possess minimum mathematical skills.

Responsibilities

Obtain daily Emergency Department (ED) log and Emergency Department charts for review and reconciliation.
Ensure all required documents are included in the ED chart for accurate coding and billing.
Identify high acuity patient charts according to disposition status or ancillary services ordered.
Review provider documentation for required elements needed for coding and billing ensuring more detailed review of high acuity charts.
Identify patient charts that are non-billable and appropriately document on ED log.
Reconcile patient charts to ED log ensuring all charts have been accounted for.
Scan/import and transfer all logs and charts within required timeframe.
Ensure data quality and integrity of all communication and transmissions.
Return deficient or incomplete patient charts to provider for completion within specified timeline and locate missing patient charts.
Resolve all outstanding charts within required timeframe.
Submit Inpatient Emergency Response log and charts within required timeframe.
Communicate frequently with Medical Records Assistant Manager.
Build and maintain positive relationships with providers and key hospital personnel.
Attend and participate in departmental meetings as requested by Medical Director and/or Medical Record Assistant Manager.
Responsible for obtaining completed Employment Eligibility Verification Form (I-9) and needed documents.
Assist in additional projects/requests by Medical Records Assistant Manager, as needed.
Act as a liaison between ED providers and hospital HIM Departments.
Assist in additional requests by SG operational teams as approved by Medical Records Assistant Manager.
Respond to patient inquiries regarding their bills by providing appropriate billing company customer service telephone number.
Forward all business mail addressed to employer and/or providers, which may include insurance payments or requests for information, to the corporate office immediately.
Attend required hospital training classes.