Health Information Management Technician II

Monument Health•Rapid City, SD

6d•Onsite

About The Position

The Medical Record/Health Information Technician is responsible for the care of the patient health record to ensure that the information in the record is complete, accurate, and only available to authorized physicians, caregivers, and requestors. Understands medical terminology and health care business lines. Assists Caregivers and Providers (physicians, clinical departments, advance practice providers) with service needs. Prepares and handles information in several media forms accurately: printing, scanning, copying, faxing, sorting, collating, and filing. Monument Health offers competitive wages and benefits on qualifying positions.

Requirements

High School Diploma/GED Equivalent
1+ years of Health Information System Experience

Nice To Haves

Associates degree in Related Field
Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) OR Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Responsibilities

Responsible for the oversight of active medical records requiring completion.
Evaluates the completion of the record utilizing medical records practice standards for clinics, critical access hospitals, acute care hospitals, and long term care facilities.
Coordinates completion of records when an issue requires resolution.
Identifies documents which constitute the legal content of the patient record, in both electronic and paper formats.
Assigns appropriate document names.
Scans paper health records (internal and external sources) to the target location of the medical record.
Evaluates incoming fax communications.
Carefully identifies the type of request, the appropriate path for routing to the physician, nurse, or referral team.
Uploads the document.
Enters specific laboratory or health care data into the electronic health record.
Completes electronic record corrections or scanned record corrections accurately according to established guidelines.
Ensures documentation of requests for information within 3 business days of receipt of the request.
Documents completion of all requests for information per Corporate Responsibility and HIPAA guidelines.
Receives and validates telephone, verbal, and written requests for information from health care providers, authorized third parties, patients, or their authorized representatives.
Follows the patient’s request for records including the form desired by the patient (electronic, Epic Care Link, paper, or other media) and completes this request within 30 days.
Keeps patient informed of a delay.
The final patient request is completed within the timeframe required by regulation.
Understands and accurately administers the Record Retention schedule.
Accurately identifies records which have met the retention schedule.
Assists with the tasks to store, retain, and purge patient records.
Medical record transcription.
Processing birth certificates.
All other duties as assigned.
Resolve duplicate patient records
Resolve patient overlays
Manage chart corrections
Use all chart correction tools
Manage Care Everywhere links and incoming messages
Accurately update Epic with patients date of death
Work with the Privacy Officer for breach notifications
Review conflicting patient data for potential fraud/ false identity
Scanned document corrections
Cover on-call duties for chart corrections and stat continuing care requests
All other duties as assigned.
Assist patients with MyChart log-in/password resets
Troubleshoot patient difficulties utilizing MyChart
Set up MyChart Proxy access
Manage in-basket messages from patients regarding MyChart
Route in-basket messages to appropriate departments
Manage MyChart activation code request in-basket
Manage MyChart non-clinical updates in-basket
All other duties as assigned.