Health Information Management Specialist/Medical Records

Westside Family Healthcare • Newark, DE

1d • Hybrid

About The Position

Westside Family Healthcare is seeking a Medical Records/Health Information Specialist to join their team. This role involves gathering, processing, and maintaining patient medical records in compliance with ethical, legal, and HIPAA confidentiality regulations. Westside Family Healthcare is a nonprofit organization dedicated to providing high-quality primary medical care to all, regardless of their ability to pay, with a mission to improve community health through equal access. The organization emphasizes a patient-centered approach within a Primary Care Medical Home model. With multiple health centers and a mobile unit serving over 27,000 patients across Delaware, Westside is committed to enhancing health outcomes.

Requirements

• High school diploma or GED
• Previous experience using computers and programs, including Microsoft Office
• Six months of medical office support training or experience.
• Some knowledge of HIPAA regulations.
• Ability to travel between work sites as requested

Responsibilities

• Protect the security of medical records to ensure that confidentiality is maintained in accordance with HIPAA regulations.
• Collect, sort, and distribute paper mail within the office.
• Evaluate and process incoming documents for provider review and scan into the electronic medical records (EMR) system in accordance with Westside Family Healthcare HIM Department policies.
• Evaluate, log, and distribute incoming patient medical forms needing provider completion; assist with form completion when appropriate as outlined in HIM department protocols.
• On a daily basis, collect paper medical documents from designated areas within the office sort and scan them into the EMR.
• After scanning, maintain paper medical records for 1 month in a secured office location, protecting them from unauthorized disclosure in accordance with HIPAA regulations.
• Monitor Medical Records site pool inbox on a daily basis and handle requests appropriately.
• Obtain patient medical records needed for the management of patient care.
• Send requests to HIM Supervisor to retrieve paper medical records from off-site archives as necessary.
• Process release of information (ROI) requests needed for patient continuity of care in accordance with Westside Family Healthcare policies and HIPAA regulations.
• Actively participate in PCMH team Quality Improvement activities.

Benefits

• medical insurance (two plans to choose from)
• dental insurance (through Guardian Dental)
• vision insurance
• life insurance paid by Westside with the option to purchase more paid
• short-term disability paid for by Westside
• long term disability paid by the employee
• a 401(k) retirement plan with a match
• supplemental insurances
• a generous PTO package
• flexibility to provide work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED