HEALTH INFORMATION MANAGEMENT MANAGER

Fort Defiance Indian Hospital Board, Inc.•Fort Defiance Agency, AZ

10h•$80,652 - $102,428

About The Position

The Health Information Management Manager evaluates and maintains efficient operations of the department, ensuring a high quality of health information records in accordance with Federal and State Regulations. This role involves developing and updating policies and procedures, providing leadership to create a team environment, and participating in strategic planning for the department, Revenue Cycle Management (RCM), and the Finance Division. The manager administers a continuous quality improvement program, evaluates quality, appropriateness, and effectiveness of the department, and performs critical analysis of systems and processes. Responsibilities also include developing and implementing employee performance standards, managing scanning into imaging software, investigating complaints, maintaining department security, and developing training materials for HIM policies and procedures. The role ensures medical records meet quality assurance processes and guidelines, are purged and reviewed in a timely manner, and provides technical assistance to staff and customers. The manager acts as a liaison between departments regarding HIM issues, maintains daily, weekly, monthly, and annual reports, and works with medical providers on documentation and signatures. This position involves working with Electronic Health Records (EHR), implementing and maintaining Personal Health Records (PHR) and Direct Messaging, and ensuring appropriate clinic setup in EHR. The manager ensures documents meet best practices and requirements (AHIMA, Condition of Participation, CMS guidelines), stays current on HIM industry best practices, and ensures regulatory compliance for all HIM medical records. As the HIPAA Privacy Officer, the manager is responsible for ensuring the confidentiality of all information and medical records through education and training. The role involves communication with medical staff, hospital administration, RCM, and stakeholders regarding medical records, and maintaining a close working relationship with medical staff on EHR documentation. The manager aids professional staff in completing accurate records and retrieving data for studies and research. Other duties as assigned.

Requirements

Five (5) years of direct experience in Health Information Management
Three (3) years Supervisory experience.
Bachelor’s Degree in related field.
Registered Health Information Administrator (RHIA) certification or Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC).
A valid, unrestricted insurable driver’s license.
Resumes and references are required.

Responsibilities

Evaluates and maintains efficient operations of the department and ensures a high quality of health information record in accordance with Federal and State Regulations.
Develops and updates policies and procedures for the effective and efficient management of the department.
Provides leadership in creating a team environment for effective and efficient operations.
Develops short and long-range departmental plans and programs consistent with organizational policies, coordinates programs with other departments.
Participates in the strategic planning of the department, Revenue Cycle Management (RCM) and the Finance Division.
Administers continuous quality improvement program to evaluate quality, appropriateness and effectiveness of the department. Assumes responsibility for critical analysis of systems and processes.
Assumes responsibility for developing, implementing and revising employee performance standards, ensuring that they are consistent with the duties and responsibilities contained in position descriptions. Initiates actions for promotions, reassignment, status change, performance awards and disciplinary actions. Counsels employees regarding training and individual development plans.
Assumes responsibility for developing, collaborating and implementing scanning into current imaging software.
Investigates complaints and resolves problems regarding related issues.
Maintains the security of the department to ensure unauthorized personnel are not permitted to sensitive secured area.
Develops and maintains tools, resources and databases to accurately train and educate employees of changes within HIM related policies and procedures.
Ensures all medical records and document meet quality assurances processes and guidelines.
Ensures all medical records are purged and reviewed in a timely manner in accordance to records management policy.
Provides technical assistance to staff and customers regarding questions on forms, record retention and retrieval.
Acts as a liaison between other departments regarding HIM related issues.
Maintains and develops daily, weekly, monthly and annual reports for the purpose of record keeping as directed.
Works closely with medical providers to address proper documentation and obtain signatures for medical records.
Works with Electronic Health Record (EHR).
Responsible for implementing, maintaining Personal Health Record (PHR) for the organization.
Assumes responsibility for implementing, maintaining Direct Messaging for the organization.
Ensures appropriate clinic setup in EHR.
Ensures documents are obtained and completed in accordance with best practice and requirement such as AHIMA, Condition of Participation and CMS guidelines.
Keeps current on best practices of HIM industry protocol.
Ensures all HIM medical records meet regulatory compliance guidelines.
Assumes responsibility for ensuring confidentiality of all information and medical records are maintained by staff and programs by providing education and training as the HIPAA Privacy Officer.
Communicates and works with the medical staff, hospital administration, RCM, and internal and external stakeholders concerning any problems with medical records.
Assumes responsibility for developing and maintaining a close working relationship with medical staff on proper and timely documentation in EHR.
Aids the professional staff in the completion of accurate records and the retrieval of data for studies and research.
Performs other duties as assigned.