Health Homes Care Manager

CCOR Home•Rochester, NY

1d•Hybrid

About The Position

The Health Homes Care Manager is responsible for the delivery of person-centered care coordination under Health Homes. This role involves providing direct care management services, completing comprehensive assessments and care plans, conducting client visits, and overseeing the implementation of client goals. The Care Manager will also assist clients with managing benefits, finances, and housing, coordinate medical care and other services, provide crisis intervention, and travel within an assigned territory. Participation in mandatory training is required, along with other assigned duties.

Requirements

A Bachelor�s Degree in child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreational therapy, rehabilitation, social work, sociology, or speech and hearing; OR NYS licensure and current registration as a Registered Nurse and a Bachelor�s Degree; OR a Bachelor�s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnosis; OR a Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Two years of experience (a Master�s Degree in a related field may substitute for up to one year of experience) either: a) Providing direct services to persons with serious mental illness, developmental disabilities, alcohol or substance abuse; OR b) Linking persons who have serious mental illness, developmental disabilities, alcohol or substance abuse issues to a broad range of services essential to successful living in a community setting.
Ability to work remotely and also report to work in the office, in a hybrid capacity.
Excellent human relations and customer service skills.
Excellent verbal and written communication skills.
Ability to function autonomously, to make decisions, to problem solve, and to handle emergencies.
Ability to relate to a diverse and multi-cultural population � position involves significant internal and external contacts.
Ability to lift up to 25 pounds and to sit, stand, bend, stoop, kneel, pull, climb, reach, and perform repetitive movements of the upper extremities.
Pass a physical examination and immunization requirements after being offered employment and complete a health assessment annually, thereafter.
Possess a current, valid New York State driver�s license and a reliable vehicle.
Completion of CCOR's orientation program.

Responsibilities

Provide direct care management services while maintaining accurate and verifiable documentation of all services rendered.
Complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by the Department of Health.
Complete face-to-face and in-home visits with clients as required.
Oversee implementation of plans to the satisfaction of the clients served.
Provide a core service for each client monthly as identified in the care plan to ensure the client�s goals are addressed.
Assist clients with the management of their benefits, finances, housing, or other areas of need.
Arrange for and manage coordination of medical care and other applicable services as needed for clients.
Provide assistance to clients in accessing community-based supports.
Provide crisis intervention and follow up.
Travel to clients within assigned territory.
Participate in all mandatory training.
Perform other duties as assigned.