Health Home Plus (SMI) and Children's Health Home Care Coordinator - Long Island Health Home

EAC Network • New York, NY

11d • $30 - $30 • Hybrid

About The Position

Join Our Team as a Health Home Plus (SMI) and Children’s Health Home Care Coordinator! Are you passionate about supporting the Behavioral Health and Children's population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Health Home Plus (SMI) and Children’s Health Home Care Coordinator to join the Long Island Health Home Program. Wage: $30/ hour Schedule: 9AM-5PM, Monday- Friday Location: 175 Fulton Ave 4th Floor, Hempstead, NY, 11550 (travel between Nassau and Suffolk County)

Requirements

• Master’s Degree in social work or related field plus one year of experience or Bachelor’s Degree in social work or related field plus two years of experience.
• CASAC or High School Diploma or educational equivalent and significant combination of education and experience in criminal justice or working with substance using and/or mentally ill population considered.
• Experience providing medical, mental health or substance use focused care coordination services to individuals with Serious Mental Illness, developmental disabilities, substance use disorders, or linking those individuals to services required.
• Must have valid NYS (New York State) Driver’s License and be willing to transport clients to appointments using own vehicle.
• Must provide proof of valid NYS car insurance and Defensive Driving Certificate within 30 days of hire.
• Valid registration, inspection and Automobile Insurance Liability of a recommended minimum of 100,000/300,000 will also be evaluated upon hire.
• Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.

Nice To Haves

• Experience working with children preferred.
• Experience in criminal justice preferred.
• Knowledge of health care environments, clinical terminology and health information systems strongly preferred.

Responsibilities

• Maintain a caseload of regular Health Home clients, children’s Health Home clients, and/or Health Home Plus (SMI) clients.
• Complete the required billable contacts per month for each client.
• Conduct home visits and community work in the field including visiting hospitals and emergency rooms.
• Gather information for and/or conduct outreach, intake, assessment, re-assessments and care plans.
• Provide care management to a caseload through the coordination of medical, mental health and substance use services.
• Implement activities to facilitate participant engagement.
• Participate in case conferences with health home team including Case Managers and treatment providers.
• Ensure entitlements, insurance, and benefits are in place.
• Develop service plans and resolve barriers to effective service utilization.
• Responsible for assisting Health Home team members in implementing individualized care plans.
• Complete CANS training and pass CANS certification with a 70% annually.
• Monitor client's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact.
• Check that clients receive test results and track that clients follow up with medical directions.
• Transport and escort clients to/from appointments when needed.
• Collaborate on care issues with internal clinicians and the participant's assigned Health Home medical provider.
• Document service information in databases and use electronic systems to track participant activities.
• Assist in crisis intervention and provide or refer to crisis services.
• Ensure that clients follow up with aftercare discharge (i.e. fill prescriptions, make appointments).
• Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration.

Benefits

• Supportive work environment committed to your well-being and growth.
• Equity, justice, and belonging fostered in the workplace.
• Flexible and hybrid schedules.
• Generous PTO policy.
• Summer Fridays.
• Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
• EAC Network’s 401(k) plan.
• 3% employer contribution to 401(k) after one year of service for full-time employees.
• Eligibility for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED