Health Facility Administrator

Lutheran Life Villages•Kendallville, IN

7d•Onsite

About The Position

The Health Facility Administrator is a servant leader who combines operational expertise with compassion and integrity. This role understands that exceptional resident experiences begin with engaged employees and strong leadership. The administrator builds trust, develops high-performing teams, and fosters a culture where residents, families, and employees feel valued and supported. This role is strategic, organized, and solutions-focused, balancing regulatory compliance, quality outcomes, financial stewardship, and team development while keeping the well-being of residents at the center of every decision. The administrator communicates effectively, navigates challenges with confidence, and inspires others through their commitment to excellence.

Requirements

Current Indiana Health Facility Administrator (HFA) license required.
Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Social Work, or a related field preferred.
3 to 5 years of experience as a licensed nursing home administrator preferred.
Experience leading operations within a skilled nursing or long-term care environment preferred.
Experience in Medicare and Medicaid-certified facilities preferred.
Experience supporting census development, referral relationships, and community outreach efforts preferred.
Demonstrated success building positive relationships with residents, families, employees, healthcare partners, and community stakeholders.
Strong understanding of long-term care regulations, resident rights, quality standards, and healthcare operations.
Knowledge of leadership, management, budgeting, and human resources practices.
Excellent written, verbal, and interpersonal communication skills.
Strong analytical and problem-solving abilities with the capacity to interpret operational and financial data.
Ability to lead teams, manage change, and drive organizational results.
Strong conflict resolution and decision-making skills.
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to prioritize multiple responsibilities and adapt to changing circumstances.
Demonstrated commitment to servant leadership, teamwork, and continuous improvement.

Responsibilities

Provide overall leadership and oversight of daily campus operations.
Maintain an appropriate on-site presence to support residents, employees, families, and operational needs.
Ensure the campus operates efficiently, effectively, and in alignment with organizational goals and expectations.
Delegate responsibilities appropriately while maintaining accountability for campus performance and outcomes.
Ensure residents receive safe, high-quality services that support their health, dignity, independence, and quality of life.
Promote and protect resident rights, including privacy, self-determination, individuality, and freedom from discrimination or retaliation.
Ensure residents admitted to the facility can be appropriately and safely served based on the campus's capabilities and resources.
Support a resident-centered culture focused on service excellence and continuous improvement.
Maintain compliance with all federal, state, and local regulations, including Indiana Department of Health requirements.
Develop, implement, and monitor policies and procedures that support regulatory compliance and operational excellence.
Ensure compliance with health, safety, infection prevention, emergency preparedness, and risk management standards.
Report unusual occurrences and regulatory matters as required by law and organizational policy.
Maintain an active Health Facility Administrator license and ensure required documentation is current and properly displayed.
Recruit, hire, coach, develop, and retain talented leaders and team members.
Provide oversight of performance management, employee relations, corrective action, and succession planning.
Foster a culture of accountability, engagement, collaboration, and professional growth.
Ensure staffing levels are appropriate to meet resident needs and support safe, effective operations.
Communicate organizational priorities, policies, and initiatives in a clear and consistent manner.
Manage campus operations within approved budget parameters.
Monitor operational and financial performance indicators and implement improvement strategies as needed.
Analyze data, trends, and performance metrics to support informed decision-making.
Prepare reports, recommendations, and operational updates for the Vice President of Operations and organizational leadership.
Serve as an active member of the Campus Leadership Team and collaborate with organizational leaders to advance strategic priorities.
Participate in strategic planning, policy development, and mission-focused initiatives.
Support census growth through positive community relationships, referral partnerships, and marketing efforts.
Represent Lutheran Life Villages within the community, professional organizations, and industry associations.
Participate in Quality Assurance and Performance Improvement (QAPI), Safety, Interdisciplinary Team (IDT), and other committees as appropriate.