About The Position

Provide onsite face-to-face customer coaching and support. Identify customer health education needs through targeted health assessment activities. Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals. Empower customers to become an active participant in their own health outcomes. Assist Customer in overcoming barriers to better health. Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars. May perform biometric screenings, including finger sticks, blood pressure, body composition, etc. Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. This position is with Evernorth, a new business within the Cigna Corporation.

Requirements

  • Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion
  • Bachelor's degree in a health-related field
  • Current ACLS/BLS/CPR/AED Certification
  • High energy level, with dynamic presentation skills is required
  • Positive role model in demonstrating healthy behaviors
  • Passion for health improvement
  • Ability to work independently
  • Customer-centric focus
  • Ability to proactively collaborate professionally with the client and other matrix partners
  • Understand and own a variety of clinical targets and outcome measurements
  • Develop action plans that drive clinical value for the customers and clients
  • Proven administrative abilities, with strong computer and software application skills
  • Bilingual English Spanish

Nice To Haves

  • Master’s degree preferred
  • Registered Dietitian
  • CHES (Certified Health Education Specialist)
  • Motivational interviewing training/experience
  • Smoking cessation and diabetes experience

Responsibilities

  • Provide onsite face-to-face customer coaching and support
  • Identify customer health education needs through targeted health assessment activities
  • Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals
  • Empower customers to become an active participant in their own health outcomes
  • Assist Customer in overcoming barriers to better health
  • Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars
  • May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
  • Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes
  • Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.

Benefits

  • New hires must complete a background check, drug and nicotine screen to be employed in this role.
  • Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
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