Health Educator Senior

Virginia Information Technologies Agency•Henrico, Virginia, Richmond (City), Virginia, VA

48d•$55,555 - $60,948

About The Position

The Health Educator Senior serves as a senior and lead resource to Community Health Workers (CHWs) and supports day-to-day CHW program operations. Working directly with the CHW Supervisor, this position helps coordinate efficient delivery of CHW services, program priorities, activities, staff coverage, outreach, and special projects. The role provides technical assistance, guidance, and training to CHWs on established procedures and workflows; supports quality assurance and improvement activities; reviews program documentation, referrals, data quality, and performance measures; and shares operational concerns, trends, training needs, and improvement recommendations with the CHW Supervisor. The position also supports onboarding and orientation of new CHWs and other assigned staff, and helps coordinate community outreach, Resource Center activities, partnerships, and program initiatives. The role fosters trusted community relationships and improves access to health and social services for Henrico County residents. Through health outreach, community education, advocacy, referrals, and partnership development, the Health Educator Senior helps connect residents in priority communities with healthcare. The position requires occasional evening or weekend work and travel between the Richmond and Henrico Health Districts. The Virginia Department of Health offers 12 paid holidays; medical, dental, vision, and life insurance; retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan; and sick, family/personal, and annual leave.

Requirements

Knowledge of public health issues, public and private healthcare practices, program evaluation, planning and policy development, community organizing, survey methods, data use, and health education principles.
Skills in program planning, implementation, and evaluation; community assessment and organization; writing reports and program plans; grant writing; public speaking; group dynamics; and consulting with professionals and the general public.
Ability to work independently with minimal supervision, solve problems, make appropriate decisions, develop program goals and objectives, and evaluate program outcomes, impacts, and processes.
Ability to communicate effectively orally and in writing, use excellent interpersonal skills, and foster productive working relationships with professionals and community groups.
Ability to maintain confidentiality and comply with information and security policies.
Able to work occasional evenings or weekends and travel between Richmond and Henrico Health Districts.

Nice To Haves

Certified Health Education Specialist (CHES) credential for Health Educators.
Experience working in public health, social work, human services, or a health-related field.

Responsibilities

Serve as a senior/lead resource to Community Health Workers and support day-to-day program operations.
Work with the CHW Supervisor to coordinate efficient service delivery, program priorities, activities, staff coverage, outreach, and special projects.
Provide technical assistance, guidance, and training to CHWs regarding established procedures and workflows.
Support QA/QI activities, including reviews of program documentation, referral processes, data quality, and performance measures.
Identify operational concerns, trends, training needs, and opportunities for improvement, and communicate recommendations to the CHW Supervisor.
Support onboarding and orientation of new CHWs and other assigned program staff.
Assist with coordinating community outreach, Resource Center activities, partnerships, and program initiatives.
Build trusted community relationships and improve access to health and social services through outreach, education, advocacy, referrals, and partnerships.