Health Educator - FEP

Elevance HealthNashville, TN
$27 - $45Remote

About The Position

The Federal Employee Program (FEP) provides health benefits to federal employees, retirees, and their families. Through its longstanding partnership with the federal government, FEP offers nationwide coverage and access to a broad network of providers, with a focus on delivering quality, affordable care. The Health Educator is responsible for delivering health coaching services to disease management program members to support sustainable health behavior change, improve self-management skills, and achieve program outcomes. This role provides education, motivational support, and individualized action planning while collaborating with members to address barriers and promote overall wellness.

Requirements

  • Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

  • Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.
  • Certification or advanced certification and/or license appropriate to field of specialty preferred.
  • Prior experience utilizing Motivational Interviewing techniques preferred

Responsibilities

  • Provides information to members eligible for disease management programs.
  • Makes outbound attempts to program members to provide health information according to program standards.
  • Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
  • Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
  • Assists with increasing participants motivational level by addressing barriers and assessing needs.
  • Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
  • Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.
  • May coordinate with others in the multi-disciplinary clinical team.

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical, dental, vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources
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