Health Coordinator (On-call)

Pioneer Human Services • Spokane, WA

9d • $17 - $21

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!
We are currently looking for a (on-call) Health Coordinator with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.
Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.
What We Offer
At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Requirements

• High School diploma or Equivalent
• 1-year experience working in a caregiving related position OR with marginalized populations
• Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire
• First Aid/CPR certification before first independent shift.
• High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.

Responsibilities

• Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
• Motivational Interviewing (MI) and skill development
• Interprets and explains program policy and goals to each client as needed through new client orientation.
• Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care.
• Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
• Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example: cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office.
• Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies.
• Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
• Provide basic first aid and first point of contact for emergency service deployment when needed
• Follow provider orders and assist provider in accordance to program policy.
• Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms.
• Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.
• Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments.
• Coordinate and document client intake and discharge including financial and secured belongings after hours.
• Coordinate both internal and external services and referrals based on provider assessment.
• Support service navigation as the primary liaison for clients
• Maintain accurate, timely, and complete documentation of service
• Ensure all necessary notifications are completed on your shift.
• Complete all eligibility assessments and follow-up assessments in database
• Ensure all client information is accurate and updated from intake to discharge for continuity of care
• Record routine case notes and touch points documenting progress and services
• Review reports with team to identify service gaps and necessary support services

Benefits

• Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs: gift cards, additional time off, weekend getaways and more.
• Public transportation discount.
• Employee assistance program (EAP).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees