Bilingual Health Coach- Remote

MAXhealth • Sarasota, FL

2d • Remote

About The Position

MaxHealth is looking to hire a full-time Health Coach to assist our medical clinics. Activities include performing care management functions on-site and/or telephonically as the need arises and maintaining compliance with HIPAA, HRS and OSHA standards and observing strict confidentiality standards when dealing with patients and patient information. You will primarily answer incoming calls and provide resolution to those calls whether related to appointments, clinical or referral questions, medical records or billing inquiries. Health Coaches promote patient self-management utilizing basic medical knowledge, experience and skills to ensure appropriate utilization of resources and quality outcomes.

Requirements

• Bilingual English/Spanish
• Reside in the state of Florida
• LSCSW, LPN, Medical Assistant and/or Certified Nurse Assistant certification/licensure as per State of Florida or Front desk experience a minimum of 2+ years
• Knowledge of medical practice
• Excellent computer skills
• Ability to communicate effectively both orally and written in English and Spanish
• Ability to demonstrate positive customer service skills

Responsibilities

• Performing care management functions on-site and/or telephonically
• Maintaining compliance with HIPAA, HRS and OSHA standards
• Observing strict confidentiality standards when dealing with patients and patient information
• Answering incoming calls and providing resolution to those calls whether related to appointments, clinical or referral questions, medical records or billing inquiries
• Promoting patient self-management utilizing basic medical knowledge, experience and skills to ensure appropriate utilization of resources and quality outcomes

Benefits

• health benefits
• a 401k plan
• life insurance
• long-term disability
• paid holidays
• PTO (paid time off)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed