Health Coach Specialist II

FreedomCare•Portland, OR

14h•Onsite

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016, supporting patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability), Own It (Drive and ownership), Do the Right Thing (High integrity), Be Positive (Great attitude and a can-do positive approach to challenges). Join our team and make a positive impact on the lives of others! We are looking for a Health Coach Specialist II who will serve as the face of FreedomCare in the communities we serve in Oregon. This is a field-based position covering the Portland Oregon market. Department & Position Overview: The Health Coach Specialist II will be a vital part of our operations in Oregon. Responsibilities include performing initial monitoring of new patients on care, quarterly assessments of patients to our program, and training our caregivers to ensure they provide the best service possible to their loved ones.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers
Valid driver’s license with an insured vehicle for travel within the state
Proficient in Microsoft (i.e., Word, Excel, Outlook)
Working knowledge of ADL/ IADL assessments
Excellent verbal and written communication, organizational and time management skills
Strong critical thinking and problem-solving skills
Excellent training skills
Team-player mentality

Nice To Haves

Previous field experience in a medical or case management environment, preferred
Experience with data input, case review/case note entry; Salesforce experience is a plus
Hands-on experience in home care, preferred

Responsibilities

Home orientations involving signing of paperwork
Initial in-home assessments
Periodic supervisory visits / check in for on-care cases
Training caregivers / patients as required per case
Interacting with the caregiver and other stakeholders, as needed
Engaging in interdisciplinary meetings with the care managers, caregivers, and patients
Collaborate in the care practice and communicate impressions of cases to appropriate staff
Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
Wear multiple hats as operations develop
Travel within the state of Oregon